Updated May 05, 2025
Please note that in this page, we use the pronoun We to refer to our team that manages the Site (see the About-us page to read about our team made up of CRISP group members).
Overview of E-Cog Terms of Service
Please read these Terms of Service (TOS) and our Privacy Policy before using our Site (which consists of all content and pages located within the e-cog.ca web domain, and all E-Cog mobile applications). These terms and conditions outline the rules and regulations for our Site.
While we will make every effort to provide notice of any changes to our TOS, please be aware that modifications may occur without prior notification. Any changes to the TOS will be effective upon posting on this page with an updated effective date. By accessing our Site you agree that modifications and ameliorations are possible in time. If you do not agree with these terms and conditions, please do not continue to use our Site. We encourage all users to check this page periodically to ensure that they are familiar with the most current version of our TOS.
Our TOS are organized as follows:
– Access to the Site
– User Accounts
– Cookies
– Certificates and other products & services
– Refunds
– Trademarks
– Additional Terms
– Content Liability
– Reservation of Rights
– Removal of links
– Disclaimer
– Contact Information
– Glossary
Access to the Site
Subject to these Terms. We grant you a non-transferable, non-exclusive, revocable, limited license to access the Site solely for your own personal, non-commercial use.
Certain Restrictions. The rights approved to you in these TOS are subject to the following restrictions: (a) you shall not sell, rent, lease, transfer, assign, distribute, host, or otherwise commercially exploit the Site; (b) you shall not change, make derivative works of, disassemble, reverse compile or reverse engineer any part of the Site; (c) you shall not access the Site in order to build a similar or competitive website; and (d) except as expressly stated herein, no part of the Site may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means unless otherwise indicated, any future release, update, or other addition to functionality of the Site shall be subject to these TOS. All copyright and other proprietary notices on the Site must be retained on all copies thereof.
In addition, you agree not to: (i) upload, transmit, or distribute to or through the Site any software intended to damage or alter a computer system or data; (ii) send through the Site unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes, or any other form of duplicative or unsolicited messages; (iii) use the Site to harvest, collect, gather or assemble information or data regarding other users without their consent; (iv) interfere with, disrupt, or create an undue burden on servers or networks connected to the Site, or violate the regulations, policies or procedures of such networks; (v) attempt to gain unauthorized access to the Site, whether through password mining or any other means; (vi) harass or interfere with any other user’s use and enjoyment of the Site; or (vi) use software or automated agents or scripts to produce multiple accounts on the Site, or to generate automated searches, requests, or queries to the Site.
We reserve the right to review any of your content, and to investigate and/or take appropriate action against you in our sole discretion if you violate these TOS or otherwise create liability for us or any other person.
We also reserve the right to change, suspend, or cease the Site with or without notice to you. You approved that we will not be held liable to you or any third party for any change, interruption, or termination of the Site or any part.
User Accounts
To make a user account, you need to give your full name, email, your country or region of residence, a public username, and a password. You hereby pledge to not reveal or share access or access information for your user account with any external entity for any purpose. During the process of setting up your account, you may be presented with the option to provide supplementary information, such as your year of birth. You hereby affirm that all information provided by you is accurate and up-to-date. Furthermore, you agree to continuously update and maintain the accuracy of the information provided.
We care about the confidentiality and security of your personal information. Please see our Privacy Policy for more information about the collection and use of data on our Site.
Cookies
Our Site uses cookies to help personalize your online experience. By accessing our Site, you agreed to use the required cookies.
A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.
We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our Site. You have the ability to accept or decline optional Cookies. There are some required Cookies that are necessary for the operation of our Site. Your consent is not required for the use of these Cookies as they are always running to ensure the proper functioning of the Site. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our Site, for example, a video display window provided by third parties and integrated into our Site.
Certificates and other products & services
We may offer services and products that are subject to a fee (such as a Course). For any products or services, you elect to acquire through our Site, you consent to paying all relevant fees when due. As stipulated in our Privacy Policy, the handling of your payment information is performed by a third-party payment vendor, and you will proceed through their secure payment system to complete the transaction.
We may also provide Verified Certificates for Courses for learners who have successfully demonstrated proficiency in the course material. These certificates will be issued in the name of the learner(s) concerned.
Refunds
Refunds may be issued in specific cases, such as technical issues, billing errors, or other exceptional circumstances. To request a refund, please contact us and specify the reason for the refund through our contact form. Each request will be reviewed on a case-by-case basis and does not guarantee a refund.
Trademarks
Excluding any content you may provide and unless otherwise stated, we own the intellectual property rights to all materials on our Site. All intellectual property rights are reserved. You may access this from our Site for your own personal use subjected to restrictions set in these terms and conditions.
You must not:
– Copy or republish material from our Site
– Sell, rent, or sub-license material from our Site
– Reproduce, duplicate or copy material from our Site
– Redistribute content from our Site
This Agreement shall begin on the date hereof.
Parts of this Site offer users an opportunity to post and exchange opinions and information in certain areas of the Site. We do not filter, edit, publish or review Posts before their presence on the Site. Posts do not reflect the views and opinions of our Site, its agents, and/or affiliates. Posts reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, we shall not be liable for the Posts or any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Posts on this Site.
We reserve the right to monitor all Posts and remove any Posts that can be considered inappropriate, offensive, or cause breach of these TOS.
You warrant and represent that:
– You are entitled to publish your Posts on our Site and have all necessary licenses and consents to do so;
– Your Posts do not invade any intellectual property right, including without limitation copyright, patent, or trademark of any third party;
– Your Posts do not contain any defamatory, libellous, offensive, indecent, or otherwise unlawful material, which is an invasion of privacy.
– Your Posts will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
Content Liability:
The content provided on our Site is for informational purposes only. We do not guarantee the accuracy, completeness, or reliability of any content, and are not responsible for any errors or omissions. We do not guarantee that the Site remains available or that the material on the Site is kept up to date. Any reliance on the content is solely at the user’s own risk. We reserve the right to modify or remove any content at any time without prior notice.
Therefore, we shall not be held responsible for any content that appears on our Site. No link(s) should appear on our Site that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third-party rights.
Reservation of Rights
We reserve the right to request that you remove all links or any particular link to our Site. You approve to immediately remove all links to our Site upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Site, you agree to be bound to and follow these linking terms and conditions.
Removal of links
If you find any link on our Site that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links, but we are not obligated to or so or to respond to you directly.
Disclaimer:
To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our Site and the use of this Site. Nothing in this disclaimer will:
– limit or exclude our or your liability for death or personal injury;
– limit or exclude our or your liability for fraud or fraudulent misrepresentation;
– limit any of our or your liabilities in any way that is not permitted under applicable law; or
– exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.
Contact Information
If you have any questions about our Terms of Service, you can use our contact form.
Glossary
– Courses: A course is a series of lessons or lectures on a particular subject. On our Site, we sometimes use the term “module” to refer to a course and the term “certification” to refer to a set of courses.
– Posts: A post is a message or comment published on the Site
– Privacy Policy: The Privacy Policy of our Site, defined in this page.
– Site: All content and pages located within the e-cog.ca web domain, and all E-Cog mobile applications.
– Terms of Service (TOS): The Terms of Service of our Site, defined in this page.
– Verified Certificate: An official certificate of your successful completion of our Courses.
– We: Refers to our team that manages the Site (see the About-us page to read about our team made up of CRISP group members).